Remote - US

Sales Representative

Company Overview

Shadowbox is a SAAS startup with a groundbreaking solution for moving data between two or more web-based applications to enable users to access data in multiple applications without writing code or database development. Using our patented technology, a user can open the applications in a browser, and Shadowbox can connect fields between the two. Shadowbox can also use the data in a web application to fill out PDF forms, create a report, or generate a new database without help from the IT team or a developer.

Shadowbox is currently a leader in the healthcare industry, solving interoperability challenges between electronic health records (“EHRs”) and ancillary healthcare providers’ systems, with a vision to extend the solution beyond healthcare into corporate enterprise and beyond.

Founded in the US, most of our software development has occurred in Uzbekistan and India. Shadowbox is now growing a US-based engineering organization. Here’s your chance to be on the ground floor of an exciting and growing startup company!

About Role

As a Sales Representative focused on the Addiction and Treatment Market, you will be the tip of the spear in identifying, qualifying, managing, and closing the sales process for the thousands of addiction and treatment facilities across the US that represent the front line in addressing substance abuse disorder and especially the opioid epidemic. You will be a passionate advocate for Shadowbox and be able to articulate how our technical solutions, starting with our Prescription Drug Management Database automation solutions, provides incredible value to organizations such that they can focus on saving lives, not on typing and clicking.

With success, you will begin to grow your team with the single objective of absolutely delighting your customers such that Shadowbox takes its rightful place as the premier supplier of integration and automation services for this market. In this role, you will also be a voice of the customer, helping identify new opportunities to grow your business with existing customers while you expand your portfolio. You are dedicated and persistent, detail-oriented, and effective. You are a person people remember and look forward to seeing again. You are looking for an exciting opportunity to join a startup as an early leader and will be rewarded for your success.


  • Pre-Sales: Introductions, demonstrations, meetings, and other communications designed to educate the potential customer on the value proposition, features/functions, and evaluate prospects for the best use case for the Shadowbox platform.
  • Contracting support: Identifying EMR census, potential services, custom development, key personnel, customer-side technology platform (ie. LIMS system), etc. to provide maximum value for customers and Shadowbox.
  • Implementation: Support customer implementation, distribution, training, etc. as required to maximize Shadowbox penetration and revenue per customer.

More specifically, you will:

  • Create sales goals in coordination with our Head of Sales, and institute a clear plan for making or exceeding these goals while respecting expense budgets, and improving when goals are missed
  • Establish new business by leveraging existing personal contacts, cold calling, networking, and following up on leads
  • Develop customer loyalty by building strong sustainable relationships during the sales process
  • Provide regular updates to the Head of Sales on prospects, pipeline, and monthly volume forecasts
  • Work actively with Customer Success Team to ensure customer expectations are met during the entire engagement process
  • Gather competitor intelligence from the territory and provide information to manager and corporate executive team
  • Adhere to all compliance (ie. HIPAA) and confidentiality requirements


  • Bachelor’s degree (B.A./B.S.) from four-year college or university
  • 3-5 years of experience in SaaS Healthcare sales within the Addiction and Treatment market
  • Demonstrated track record of continued progressive sales growth
  • Sales performance ranking within top ten percent of salesforce
  • Proven ability to develop and maintain relationships
  • Strong, creative, and effective cold calling skills
  • Obsessive organizational skills and prior experience managing a large geographic territory
  • Commitment to the aggressive volume growth curve

Bonus Qualifications

  • Excellent communication and interpersonal skills
  • Polished presentation skills
  • Proficiency with Microsoft Office and contact management software
  • High energy level and ability to develop sales rapidly
  • Uncompromising ethics and integrity
  • Self-starter who works well independently and as part of a team
  • Startup experience, or if you’ve ever wrestled a bear

Compensation and Benefits

  • Competitive salary
  • Bonus plan
  • Employee stock option plan
  • Healthcare, Dental, Vision
  • 401(k)
  • Paid Time Off
  • Flexible schedule/remote work


This role is remote across the U.S.