Lab Genomics – Shadowbox’s Ingenuity Improves Data Accuracy While Reducing Cost

Client Overview:

Lab Genomics, a leader in molecular and genetic diagnostics, is dedicated to delivering individualized medical care through state-of-the-art testing to provide the best quality of life for patients. Their mission is to deliver a suite of unmatched molecular diagnostics to provide preventive, predictive, personalized healthcare services.

Lab Genomics came to Shadowbox with multiple goals:

• Improve efficiency for their team
• Reduce excessive costs created by redundancy; and 
• Ensure compliance. 

Lab Genomics struggled to seamlessly deliver complete, consolidated test results to their clients. Results data transferred via HL7 message did not precisely match the PDF version of their lab report. These discrepancies led to increased costs, fragmented reporting and poor data accuracy.

Challenge & Solution:

Lab Genomics partnered with Shadowbox to automate lab orders and results workflow with their clinician customers. During the integration process, Shadowbox’s VP of Implementation & Product Brian Hood identified that Lab Genomics’ existing lab report PDFs did not incorporate all necessary results from HL7 data, causing issues with data integrity and increased costs per transaction from EHR vendors.

To address this, Shadowbox developed the perfect solution for Lab Genomics, aligning the discrete data extracted from HL7 messages and providing comprehensive PDF results reports. This transformation ensured all critical patient data points were captured and displayed accurately in a standardized format. Shadowbox implemented an automated process to merge these newly generated PDFs with existing lab report PDFs seamlessly.

Conclusion:

By leveraging innovative thinking and patented technology, Shadowbox successfully resolved Lab Genomics’ data discrepancies while reducing costs. As Lab Genomics’ President, Leena Dalal noted, “Our physician clients don’t want fragmented data. They need everything in one clear PDF, not just discrete data points.” Shadowbox’s innovative, client-centered approach delivers healthcare IT solutions that prioritize accuracy, efficiency, and client satisfaction for all stakeholders.

Our physician clients don’t want fragmented data. They need everything in one clear PDF, not just discrete data points.

Leena Dalal, President, Lab Genomics